Risk Management Information Systems: an Emerson Solutions blog

New Mobile Features for eRIMS2 Systems

Posted by Elliott Holmes on Wed, Mar 23, 2016 @ 05:03 PM

To keep on pace with today’s ever changing technological environment, Emerson Solutions has successfully implemented a mobile application to further assist the evolving needs that our clients require for sufficient Risk Management.

Emerson Solutions has developed and provided a new Risk Management software feature that transverses the internet, on the go, to further enlist an adaptable, mobile system for reporting and recording new or existing claims for onsite incidents. This benefits our clients in such a way that they are able to visit ground zero for a particular case that further allows one to establish and document the nature of any given range of accidents.

Also, this allows our clients to set a personable standard for incident reporting that allows access to the heart of the real issue so that any claim can be handled with care in respect to time, efficiency, and personnel. Our mobile platform does not only give our clients the tools necessary for professional Risk Management assessment, but also shows the importance of a real time, hands on approach to ongoing Risk Management.

Another excellent feature about our mobile eRIMS2 platform is that it is not only customizable for our client, but it can be accessed across all major operating systems and platforms. Whether it’s an iPhone or iPad, or an Android device, due to the nature of our software being web based, anyone with the proper credentials can access our software in a prompt and secure fashion.

Notepads and clipboards are a thing of the past now that we have mobile applications for data collection and retrieval. Our clients are able to access all the necessary databases, files, or claims so that they can eliminate any past mistakes and replace them with new solutions. Our mobile software allows for the attachment of uploaded pictures or videos, onsite, that encourages Risk Managing to get out from behind the desk and into the field.

To project our voice Emerson Solutions has provided means again and again for our clients to not be restricted by archaic models for Risk Management, but instead to shift from behind a desk and onto the terrain of incident, and by doing so, together, we can shape the conversation to better equip ourselves, clients, and all whom are involved to contribute alongside the forefront of Risk Management solutions.       

Security Systems Role with RIMS Systems

Posted by Elliott Holmes on Wed, Mar 23, 2016 @ 04:56 PM

The salience of web security has become the front runner for most technological conversations today. What web security should offer is a reliable shield against those who wish malice upon others by protecting their data, passwords, and systems to the point where cyber threats are no longer existent or worthwhile.

Emerson Solutions provides Risk Management services that implement state of the art protection against internet threats through extensive web security protocols that have proven to be highly secure and well developed. We understand our clients need for security and that is why we provide full HTTPS web security features that establishes essential protocols for encrypted communications between our servers and the respective databases.

Additionally, our team of developers and engineers provide 24 hour maintenance and support to our RIMS software solutions to ensure that our modules are not only up to date but also so that our clients have the most secure Risk Management Software available.

We also include password features for our RIMS systems that require the user to implement more abstract means of account security by calling for different measures to be taken to guarantee user security.

These features come standard for all applications of our eRIMS2 software.

Not only this, but we also emphasize and share the necessity of security with our contracted hosting company. Primarily, Emerson Software Solutions provides web based solution hosting for our clients that exercises particular security services for our clients.

Emerson Solutions’ highly sought after, integrated cloud environment safeguards our client’s information in such a way that the uptime of our systems prove efficient 99% of the time meaning that you can sleep a little easier knowing your sensitive information is protected by the highest degree of data security applicable.

Graphs and Dashboard Enhancements for RIMS Systems

Posted by Elliott Holmes on Wed, Mar 23, 2016 @ 04:43 PM

Presented through our customizable and unique approach to Risk Management Systems, Emerson Solutions provides our clients with enough know how and capacity to create their own individual graphs representing primary company goals and interests on the Dashboard of the front page of the eRIMS 2 module. This allows any given operator or user of the eRIMS 2 system to visualize the necessary ad hoc goals of the company as well as place an up to date chronicle on where the client currently stands.

Represented mainly through graphs and charts, we are able to calculate and express the current levels of company averages of many diverse fields of Risk Management such as Inspections, Fleet Management, Training, Property Values, and other forms of information management by facility or claims locations.

This allows users to recognize the strengths and weaknesses among corporate locations, so that they can implement tested means to increase production and efficiency among the fallen behind locations compared to that of the regions who have exceeded expectations within the company.

These completely customizable Dashboards create opportunities that fit the agendas of our already contracted as well as prospective clients so that we can provide a timetable for a schedule of values. Our graphical reports exhibited through authentic renderings of data come standard for all claims and exposure reports in the eRIMS 2 system that update with the ongoing manipulation of data.

Our Dashboard services also include a Bulletin Board feature that provides a central communication medium between employees that allows for the exchange of risk management proposals, comments, links, pictures, or files so that those involved can internally collaborate among one another regarding the best practices and most efficient means of dealing with Risk Management.

Whether one would prefer an Enhanced Dashboard focused around production throughout corporate locations or a Dashboard fitted to optimize High Priority Claims or Exposures within the eRIMS 2 system, Emerson Solutions caters to the adaptive tastes of our clients. This allows us to accurately represent our client through our Web Based Risk Management Software that is nothing short of innovative and user friendly.

Tracking Contractor Exposures in eRIMS2 Systems

Posted by Elliott Holmes on Wed, Mar 23, 2016 @ 02:30 PM

The eRIMS2 system, customized for the essential needs of our clients, has further advanced a way to keep track of Contractors working within a particular site.

Through the implementation of our Exposure modules, our software can record and monitor the ongoing activity of any third party employee or contractor for a particular client.

This allows our clients to store the necessary information in our databases that can be used at any given time. Risk Management utilizes Exposures by being able to quantify the loss potential of business.

Features of the eRIMS2 Exposure modules allows for the ability to practice efficient methods for Risk Management by being able to assign or determine who would be best suited for a particular claim or to eliminate any dead weight when it comes to onsite activity.

The eRIMS2 modules provide a sufficient medium for all necessary data such as work place/site location, financial summaries for a particular claim, and basic contact information.

Through tracking contractor exposure throughout the eRIMS2 modules, we can better provide means of assistance to our clients through not only the aforementioned collection of contractor specific data, but also by establishing records of contractor purchasing history, training implementation, generation of monthly reports, and by developing a more efficient process to Import and Export external data from or into any given module in the eRIMS2 software.

Our exposure modules can further help in assessing risk management by also monitoring the frequency of inspections of property or risk sites, as well as if one is adhering to the necessary permits and equipment regulations for environmental exposures. This also includes Compliance Reporting, Audit Inspections, Spill Prevention, Control, and Countermeasure (SPCC), and Phase I environmental site assessment through reports prepared for a particular real estate holding that aims to identify potential or existing environmental contamination liabilities. Risk exposure is typically calculated by multiplying the probabilities of an incident occurring by its potential losses.

With our eRIMS2 software, we aim to ensure that our client is given the most efficient tools available to determine and implement the best Risk Management practices when it comes to exposures of third party contractors.

Do Local Governments Need RMIS Software?

Posted by Adam Mathis on Thu, Feb 21, 2013 @ 03:57 PM

Emerson Software Solutions has been working in risk management software for over the last 22 years.  One of the more common questions I have seen trending lately is from local governments.  They want to know if they really need risk software such as claims and property management and how it will help them to become more efficient in a down economy with lean workforces.  We are currently working on a brand new project right now with a local county/city government and I am going to highlight some of the features of this new system:

  • One consolidated database containing all types of claims; replacing nine separate batches of claim spreadsheets for nine different entities
  • Easy reporting across all claims and claim types
  • One consolidated list of county property, replacing twenty-nine different data spreadsheets from various entities and organizations
  • Easy reporting on all county property across all entities
  • Premium allocation module to assist in distributing premiums back to insured entities; replacing a by-hand spreadsheet based process
  • Periodic imports of financial claim information, replacing by hand entry done by various entities
  • Consolidated tracking of environmental permits for all county properties
  • Automatic diary entries to track time critical tasks with automatic reminders
  • Attachments for import documents relating to claims and properties
  • Secure folders for sensitive attachments
  • Automatic reminders for collection of premium due notices to entities

The list above should make clear the potential time savings that can be achieved, along with the reduced risk of error.  The software takes tasks and multiple databases that are almost impossible to effectively manage and combines them into one simple to use web-based software system.  You will no longer have to dig through multiple silos of information to find what you are looking for.  You will only have to input data into one system.  All of your images, documents, etc. that belong to a particular property or claim will be in one easy to access folder system.  Management of claims and tasks are easily assigned within the system for easy tracking and auditing.

If you would like to end the frustrating confusion of managing information within your local government risk department you should look at some RMIS software solutions today!  RMIS software can make your risk department within your local government much more agile, efficient, and effective.  It will save you valuable time and allow your department to operate effectively in a market with lean budgets and work forces.  Discover what many other local governments have realized and find out if a RMIS software system is right for your organization!

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Topics: RMIS, Claims Management System, Risk management Information System, risk management, claims management, risk management software, risk management reports, property management, rmis software for government, government software

Benefits of Web-based RMIS Software

Posted by Adam Mathis on Fri, Feb 15, 2013 @ 10:11 AM

Let me start by explaining what I mean by web-based software.  Web-based software is any software that you use via an internet connection with a web browser.  For web software you are not required to download any software, install any CD’s, or worry about upgrades.  A common example of web-based software that almost everyone uses would be an on-line email account such as Gmail, Yahoo Mail, or your online bank account.

The primary benefit to using web-based software is that it can improve your organization’s efficiency and effectiveness.  Your organization will not have to worry about anything technical with your software.  Your company can stay focused on what it does best while the software provider will handle all of the IT tasks such as backups, upgrades, security, etc.

Web-based software can be more secure than traditional software.  Usually with traditional software, employees save data on their laptops, USB drives, and portable hard drives.  Using this type of system can result in catastrophic results if computers are stolen, machines are not properly backed up, or if regular security patches are not applied.  With web-based software your data will be stored in a very secure off site facility that will be backed up rigorously.  These type data storage centers are state of the art and will feature the best security available for your data.

With web-based software all of your important data will always be together in one place.  Regardless of where you are traveling to or what machine you have at your fingertips, your software will be available to you.  You will no longer have to worry about which machine you have or if you forgot an important USB device that holds your data.  Your data will always be secure, up to date, and backed up regardless of where you are or which computer you are using.  This type of software will allow you to work without worry from the office, your home, or on the road.

If you are tired of focusing your efforts on stuff outside of what drives your organization, such as IT duties, give Emerson Software Solutions a call.  We have over 22 years of experience in risk management software and are one of the pioneers of web-based RMIS software.  Once you go to a web-based solution you will not ever have to worry about security, back-up, installs, or upgrades again! 

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Topics: RMIS, Claims Management System, Risk management Information System, RMIS RFP, risk management, ASHRM, claims management, RIMS, risk management software, Healthcare Risk Management

Why Do I Need a RMIS System?....Reporting!

Posted by Adam Mathis on Fri, Feb 01, 2013 @ 09:46 AM

One common question I get asked a lot here at Emerson Software Solutions is, why do I need a RMIS system?  I hear all kinds of answers to this question from many different sources such as collecting data, importing all data sources into one system, to become more efficient, etc.  These are all good reasons to have a risk management software system, but it really all comes down to one primary reason.  You need to mine your data to create reports to improve your organization’s operations!

No matter how much money you spend on an Enterprise Risk Management system it ultimately will not meet your needs and improve your operations unless it meets your reporting needs.  A good reporting system will put all of your important data that your organization has spent so much time collecting right at your fingertips.  A good RMIS software reporting system should have three components.   The components should include: industry specific pre-defined reports, ad-hoc reports, and graphical reports.  Below is what to look for in each of these types of reports.

Almost every risk management software system will include a group of pre-defined reports.  Here are a few tips in what to look for.  First, you want to find a vendor that has experience and other clients in your particular industry or niche.  They will typically have a good set of reports from their prior experience in the industry.  The list of will include a lot of the basic reports that you will need to get started with your system.  When your first begin with your new system, this will be very important and save you a lot of time as you are learning the system.  You will also want to be sure you can easily edit these existing reports to fit your custom needs without having to start a report from scratch.

Ad-hoc reports is where you will usually find the biggest difference from vendor to vendor in the risk management market.  Ad-hoc reports give you the ability to create the custom reports you need on the fly as your business evolves.  Almost every vendor offers some type of ad-hoc report.  The difference comes in ease of use.  Many vendors will embed light versions of products such as Crystal into their system to create reports.  These can be good products, especially if you are trained on this type of product.  This key is, are you trained in this type product, and if not do you have the time and training budget to get up to speed and continue your education yearly?  A few vendors will offer a system they created in house.  Usually these systems are costly to build, but for the vendors that make the investment, it can really pay off for its users.  These reporting systems are usually created with the vendor’s customers and their skill set in mind.  These reporting systems can be much easier to use and will not require costly on-going training.  Some of these type systems simply use a wizard to walk you through the report process.

Another type of common and very important report is the graphical and dashboard type reports.  These reports are very handy and will give you a quick report of how your organization is operating at any point in time at a glance.  You will normally use these types of reports for the most important operation metrics.  You can set thresholds on these types of reports to easily see or receive easy to read warnings when your company is outperforming or underperforming on key company metrics.  Some keys to look for in these reports is the ability to quickly glance at a report yet also have the ability to dive into a report to mine for information and causes for your organizations performance.  You will also want to ask your vendor how many of these custom reports you will get with your system and how costly it will be to modify or add more at future dates as your company grows and evolves.

I hope this article has been helpful to you on what to look for in a reporting system inside RMIS software.  While you are shopping for your new system, be sure and consider these key features and always be sure and ask yourself if what you are looking at will make your job easier and your organization more effective.  If you would like to receive some advice from Emerson Software Solutions and leverage our some 22 years of experience in the market, feel free to contact us anytime!


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Topics: RMIS, Claims Management System, Risk management Information System, RMIS RFP, risk management, RMIS Demo, claims management, RIMS, risk management software, risk management reports, RMIS reporting

5 Important Considerations for Choosing your RMIS Software

Posted by Adam Mathis on Fri, Jan 25, 2013 @ 11:33 AM

When you begin shopping for new risk management software there are countless factors to consider, ranging from price to service to features.  Emerson Software Solutions has over 22 years of experience in RMIS software, and here are 5 of the top considerations you should look at as you shop for your new risk management software.

What is the primary concentration of your system?  Typically systems can be broken into three top categories, claims, risk, and safety.  A lot of software systems have more focus on one category or don’t have the capability to integrate all three effectively.  You should focus on what is the most important to you or find a vendor that can effectively integrate all three.

Should you customize?  When you think of customization, you sometimes fear the cost.  In many cases customization can break the bank, but if you find the right vendor, it may not be as bad as you think and in some cases can even be less.  Sometimes it is also an option to purchase a ready to use system with many customizable features for a great value.  With the constant changes going on in the industry, it is very important to have some customization options, such as the ability to change data fields at a minimum, and chose a vender that won’t surprise you with mind blowing change order pricing.  Every customer is different, but customization should certainly be something you will want to consider.

Is reporting important to your organization?  In general, reporting is the primary reason for owning a RMIS system.  Collecting data is great, but it does not do much for your organization unless you can use that data to make you more profitable, efficient, and effective.  You will won’t to look for a vendor that can give you a list of common industry reports ready to use to start with.  Ad-hoc reporting will be the next thing to look for.  You are going to want the ability to create your own custom reports as your business grows and changes, and only ad-hoc reports can give you this flexibility.  Another consideration of ad-hoc reporting is how it is done.  Does it require extensive database and relationship knowledge with lots of training involved, or does it have an easy to use interface with perhaps a built in wizard?  The third item you will want to look at is graphical reports.  Does the software offer visual reports with different types of graphs and dashboards for catching a picture of your operations at a glance with the ability to dive in deeper?

Will the software make your job easier?  Software is full of cool features and all kinds of bells and whistles that may get your attention, but the most important thing is that it makes you more efficient and effective.  There are several important items to look for here.  Some of them are, alerts, business rules for matching your workflow, a good folder system, and certainly integration with you Microsoft Outlook email application.

Will the system import your old data?  You have spent years and lots of income on collecting legacy data over the years, and thus it is very important to you.  You should consider the price the vendor will charge for this, and also the format that they will put it in.  You should ask them what kind of experience they have with this and if they have any experience with importing the type data you have and how many TPA’s they have worked with.

There are many other factors to consider when you are shopping for your new RMIS software, but these are 5 of the most important and should get you going down the right path and narrow the vendors that will work for you down to just a few.  Some other items to consider are service contract, licensing, security, hosting, and upgrades to name a few.  If you would like to leverage Emerson’s many years’ experience to help your organization get started with your new risk management software contact us today for a free consultation.


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Topics: RMIS, Risk management Information System, RMIS RFP, risk management, RMIS Demo, RIMS, risk management software, TPA

Using Custom RMIS Software for a Competitive Advantage

Posted by Adam Mathis on Fri, Jan 18, 2013 @ 01:25 PM

Emerson Software Solutions has been in the software business for the last 22 years.  One of Emerson’s primary goals is to create a competitive advantage for all of its clients in the field.  One way they achieve this goal is by providing a RMIS software system (eRIMS2) with custom features at an affordable price closely matching those of COTS solutions.  Below is an example of some of the advantages of using custom risk management software.

Custom software development means that you get customized software based on your specific requirements. It is usually better to purchase customized software, as it guarantees that all your requirements are incorporated into it.  For maintaining the uniqueness in the business goals, custom software application development would be the best option. Custom development helps to develop the solution which contains all your needs, prevents the need to alter business requirements, and helps in specifying and achieving all business goals.

Custom software development creates products for only one particular client or business. In today's world, custom application development provides flexibility for a variety of businesses. It helps you to get an application which works exactly the way you want it to.  Custom software development is basically designed for particular requirements from a particular business or industry. It provides flexibility to modify the software as per requirements. With custom software you can get better support and a fully functional and featured rich application.

With custom software such as eRIMS2, you can use the software as many times as you need. In custom software development there are no recurring licensing fees to pay. As you have paid once for the project, you can use it as many times as required and keep expanding it as the company grows.

A well run custom software development company like Emerson Solutions will constantly keep in touch with their customers. It is very important to communicate needs frequently and not leave any room for error or doubt. Custom software development companies will explain all the working patterns and relevant information about the project and will aid in removing any problems generating in the software.

Custom software helps you to get faster, quality businesses results. Custom software development companies follow a set method which ensures that quality assurance tests are done. In today's highly competitive world custom development can help you to perform better than your competitors.

These are just a few examples of how custom software can help companies reach their risk management needs and unique workflows.  Before you make a purchase you should check into a custom software solution.  It may be much more affordable than you think, and the savings generated through efficiency can certainly offset the cost.  Contact Emerson Solutions today to find out more on how they can help you gain a competitive advantage with their custom RMIS software solutions!

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Topics: RMIS, Risk management Information System, RMIS RFP, risk management, ASHRM, RMIS Demo, claims management, RIMS

Strategies for Decreasing Claim Costs with Risk Management Software

Posted by Adam Mathis on Wed, Jan 09, 2013 @ 11:37 AM

Provide Incentive!  So much of a risk manager’s job depends upon other people in the organization providing accident, loss and safety information.  When it comes to reporting employee, customer or patron accidents, the timeliness of getting the accident reported is critical.  By using customized Risk Management software, custom rules can be built into an allocation module that will reward activities such as quick claim reporting and claim closure, while punitive charges can be assessed for late reporting or claims reopening.

Dig a little deeper. Tracking incidents and claims are critical, but there is a wealth of information that can be gained by performing and tracking accident investigations to identify root causes and trends.  By looking into Substandard Behaviors and Conditions, Personal and Job Factors and Corrective Actions, safety measures can be enacted by identifying trends.

Which way are we headed?  No matter which way you slice it, if you’re not able to look at your loss data in a way that allows you to pull by any field available, you’ll be looking at an incomplete picture.  By utilizing ad hoc reporting with graphs and a customized graphical dashboard, Risk Managers can see trends as they develop and allocate resources as necessary.

Who?  What?  When?  Not receiving timely critical information, such as notification of a large loss, can increase costs significantly.  By creating customized, on the fly business rules to accompany simple and efficient incident reporting tools, Risk Managers can receive and distribute critical information as it occurs with automatic email notifications.

Utilize safety inspections.  Assessing and mitigating safety hazards are a critical part of eliminating claims and lowering claim costs.  By automating the inspection process, the inspector is able to work through an automated work-flow with customized focus areas.  Mobile applications on a smart-phone make inspections more comprehensive by allowing voice recordings, pictures, videos and reports to be sent real time.

Reach outside of the (Claim Data) comfort zone.  Importing TPA and Carrier claim data is one thing…but whether it’s HR, fleet, real estate or purchasing data, by bringing multiple silos of information together will facilitate incident entry and allow for a more comprehensive analysis of a loss experience. 

Build a Culture of Safety.  Risk Management isn’t just a numbers game, but requires a significant amount of creativity.  By utilizing dashboards in a customized Risk Management software system, Risk Managers can easily tie claim and safety data into corporate goals and metrics.  By doing so, he or she is able to illustrate positive change to the Executive Leadership, and also provide the organization additional incentive to constantly improve and build a Culture of Safety.

Topics: RMIS, Risk management Information System, RMIS RFP, risk management, ASHRM, RMIS Demo, claims management, reduce claim cost, RIMS